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ABSA Bank
5 days left

Lead Generator

ABSA Bank

Location

Kampala

Category

Sales

Job Type

Hybrid

Work Hours

Full Time

Deadline

23rd June 2026

Job Description

ABSA Bank Uganda is seeking a suitable candidate to Generate Leads for Sales

Key Responsibilities & Tasks

  • Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of Bank’s consumer lending products to meet set sales targets.
  • Provide direct “hands on” sales support (quality lead generation and effective follow up) to generate and convert quality leads into sales.
  • Submit and check correctness of the completed application forms of different products in line with Bank policies and requirements to line manager for review.
  • Comply with general Operational risk & Rigor requirements e.g., Health & Safety standards and security of premises, KYC, and anti-money laundering regulations.
  • Provide excellent timely customer service in line with Absa values and policies.
  • Resolve customer queries, complaints and process their applications within the bank ‘s service level agreements.  Escalate any unresolved queries, or queries not resolved in a short period of time to the Line Manager.
  • Build relationships with internal service providers (Operations and the KYC Helpdesk, credit unit) to ensure a quick turnaround time of escalated queries, complaints, and submitted product applications.
  • Pursue continued improvement in personal development by participating in learning and development trainings assigned.
  • Agree annual performance objectives with the line manager, including specific sales targets.

Requirements, Qualifications and Competences

  • Bachelors Degree that is relevant to the role
  • Experience in a front-line banking sales/marketing/service environment.
  • Role requires pro-active sales generation, and the role holder will be required to spend a lot of time in the field making sales pitches to potential customers.
  • First Class or Second Class degree
  • A credit in math and English at O level
  • At least 2 Principal Passes in A level
  • Experience of competitor products sales advantage
  • Staff in own area (manager, subordinates, colleagues)
  • Staff outside own area 
  • Internal customers (other than staff in own area) 
  • External Customers
  • Basic knowledge of the bank’s products and services advantage
  • Basic understanding of how the Bank operates advantage
  • Knowledge of local banking policies and laws
  • Outstanding relationship and interpersonal skills
  • Strong selling and negotiation Skills
  • Strong Presentation Skills
  • Problem solving Skills
  • Team Skills
  • Communications Skills
  • Sales focus
  • Thorough understanding of the financial services industry.
  • Proven sales track record in financial services or related industry.
  • Competitor product sales experience
  • Innovativeness
  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

About ABSA Bank

Absa Bank Uganda Limited is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42, 000 employees. We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end, we offer our clients a range of retail, business, corporate and investment, and wealth management solutions. We also ensure a positive impact in all the countries where we operate. We’re part of a truly African brand, inspired by the people we serve and determined to make our continent proud.

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Job Overview

Status Active
Category Sales
Location Kampala
Job Type Hybrid

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