Digital Marketing and Communications Manager needed at MTN Uganda Skip to main content
MTN Uganda
7 days left

Digital Marketing and Communications Manager

MTN Uganda

Location

Kampala

Category

Marketing

Job Type

On-site

Work Hours

Full Time

Deadline

21st March 2026

Job Description

To develop, manage, and execute the company’s communication and digital engagement strategy, ensuring strong brand visibility, effective customer engagement, data-driven campaign performance, and alignment across teams—while owning digital communication projects, budgets, and product Net Promoter Scores (NPS).

Key Responsibilities & Tasks

  • Develop and implement comprehensive communication plans to increase brand awareness, generate leads, and engage with our target audience.
  • Stay up-to-date with the latest communication trends and technologies to enhance our digital presence and increase engagement.
  • Manage digital channels
  • Oversee the company's social media channels, including Facebook, Twitter, LinkedIn, Instagram, and other emerging platforms.
  • Develop content for social media, email marketing, and other digital channels that align with our brand and messaging guidelines.
  • Monitor and analyze social media and website analytics to track engagement, identify areas of improvement, and make data-driven recommendations to enhance the effectiveness of our digital campaigns.
  • Collaborate with cross-functional teams
  • Work closely with Marketing, Public Relations, Sales, and Customer Service teams to ensure consistent messaging across all digital channels.
  • Develop strong relationships with internal stakeholders and external partners to create impactful digital campaigns that drive business results.
  • Lead digital communication projects
  • Manage all aspects of digital communication projects, including project planning, budget management, and execution.
  • Ensure that all digital communication projects are delivered on time, within budget, and meet or exceed expectations.

Requirements, Qualifications and Competences

  • Bachelors or master’s in marketing, Communications, or a related field.
  • MBA or a Post graduate Degree or Diploma or Professional qualification in a business-related discipline is an added advantage
  • Minimum of 5 years of experience in digital communications or marketing.
  • Demonstrated experience in managing media platforms and content creation. 
  • Experience in Fintech, banking, or Mobile Money is preferred 
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred. 
  • Functional Knowledge: 
  • FinTech Products 
  • Content creation and customization
  • Media pricing
  • Relationship management 
  • Go-to-Market planning 
  • Product operations
  • Media strategy and roadmap implementation
  • Quality of Service
  • Performance management 
  • User experience design
  • Analytical thinking
  • Continuous improvement
  • Data interpretation
  • Delivery Focused
  • Presentation
  • Communication 
  • Relationship building 
  • Dealing with ambiguity 
  • Writing (formal) 
  • Conflict resolution 
  • Negotiation
  • Project Management

About MTN Uganda

We at MTN Uganda are a purpose and value-led organization! At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

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Job Overview

Status Active
Category Marketing
Location Kampala
Job Type On-site

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