Client Growth Operations Assistant

The Client Growth Operations Assistant supports day-to-day client growth activities across all branches to grow the client base and achieve business targets. Key duties include:

• Identify, research, and drive opportunities to grow Unifi’s new client base.

• Lead client acquisition strategies to increase activations while controlling costs.

• Build and maintain strong relationships with key stakeholders.

• Use data and tools to improve prospect conversion, targeting a rate above 20%.

• Support recruitment, training, and capacity planning for branch-level Client Growth teams.

• Travel regularly to branches to work closely with teams and improve execution/results.

• Lead, motivate, and develop a high-performance Client Growth team.

• Collaborate with the Marketing Generalist to implement marketing strategies.

• Monitor daily branch client growth activities and ensure proper use of systems (e.g., Georep).

• Support management in executing company strategy and contribute to company growth and employer brand.

• Develop and implement a strategic activations plan and events calendar for key stakeholder/national events to deliver measurable business outcomes.

• Manage the end-to-end client acquisition process by analyzing data, identifying bottlenecks, optimizing conversion rates, and enhancing customer experience.

• Contribute to making Unifi Uganda an adventurous and desirable place to work.

•  The role requires an "Associate" level of minimum experience (as categorized by the company).

• Detail-oriented and proactive.

• Organized, hands-on, and a team player.

• Thrives in fast-paced environments.

• Enjoys tackling operational challenges.

• Committed to helping drive strong performance.