PRIME JOBS
FINCA Uganda logo

Tellers

FINCA Uganda

Category
Finance
Monthly Salary
Not Specified
Deadline
17th October 2025
Location
Several Locations

About FINCA Uganda

FINCA Uganda launched in 1992 to support small business development in rural areas through the village banking model. Adapting to the needs of a changing market, we have expanded our offerings to include a range of financial products, including business, agriculture, solar, and education loans, as well as competitive savings options. Our network of branches and branchless channels like mobile banking and ATMs offer convenient options for our 140,000 customers. Our commitment to accessibility extends with our money transfer services and 24/7 access to funds via the FINCA Access card, which is accepted at more than 500 ATM locations throughout Uganda. Credit scoring allows us to offer faster loan application processing times and free financial literacy training equips customers with financial management skills to help them achieve their financial goals. FINCA Uganda is a subsidiary of FINCA Microfinance Coöperatief U.A., a Dutch holding company owned by FINCA Microfinance Holding Company LLC (FMH). FMH is a socially-responsible investment partnership that owns and operates microfinance institutions and banks worldwide. FMH’s majority shareholder is FINCA International, Inc. a Washington, D.C.-based not-for-profit organization working to end poverty worldwide, while KfW holds a minority share. Millions of entrepreneurs rely on FMH’s commitment to customer protection and an unmatched customer experience to help build a better future for themselves, their families, and their communities.

Job Description

The Teller will be responsible for providing exceptional customer experience while ensuring efficient and accurate transaction processing for FINCA Uganda customers.

Responsibilities

  • Processing customer cash entries after carrying out proper due diligence checks.

  • Escalating any suspicious transactions to the Head Teller and Branch Operations Supervisors.

  • Resolving customer queries, inquiries and complaints as per the management process.

  • Escalating any complaints not resolved.

  • Contributing to the branch business growth initiatives, both savings and credit

  • Maintaining high quality control on day-to-day branch operations and report any control lapses.

  • Developing initiatives to improve processing efficiencies and initiatives to support branch cost control.

  • Ensuring proper document filing system.

Requirements

  • A Bachelor’s Degree/Diploma in Education and any business related fields from a recognized University/Institution

  • Strong interpersonal skills

  • Strong numerical skills.

  • Excellent communication skills and ability to work with teams and independently.

  • Ability to maintain a professional appearance and provide a positive company image.

  • Good problem solving, multitasking and negotiation skills.

  • Computer literate and familiar with MS Office and other applications.

  • High level of analytical and creative skills.

  • Ability to work well under pressure.

  • Professionalism.

How to Apply

All candidates who so wish to take up this role in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates. Fresh graduates are encouraged to apply

Email Address: ug_jobs@fincaug.org