PRIME JOBS
FINCA Uganda logo

Financial Inclusion Officers

FINCA Uganda

Category
Finance
Monthly Salary
Not Specified
Deadline
17th October 2025
Location
Several Locations

About FINCA Uganda

FINCA Uganda launched in 1992 to support small business development in rural areas through the village banking model. Adapting to the needs of a changing market, we have expanded our offerings to include a range of financial products, including business, agriculture, solar, and education loans, as well as competitive savings options. Our network of branches and branchless channels like mobile banking and ATMs offer convenient options for our 140,000 customers. Our commitment to accessibility extends with our money transfer services and 24/7 access to funds via the FINCA Access card, which is accepted at more than 500 ATM locations throughout Uganda. Credit scoring allows us to offer faster loan application processing times and free financial literacy training equips customers with financial management skills to help them achieve their financial goals. FINCA Uganda is a subsidiary of FINCA Microfinance Coöperatief U.A., a Dutch holding company owned by FINCA Microfinance Holding Company LLC (FMH). FMH is a socially-responsible investment partnership that owns and operates microfinance institutions and banks worldwide. FMH’s majority shareholder is FINCA International, Inc. a Washington, D.C.-based not-for-profit organization working to end poverty worldwide, while KfW holds a minority share. Millions of entrepreneurs rely on FMH’s commitment to customer protection and an unmatched customer experience to help build a better future for themselves, their families, and their communities.

Job Description

The Financial Inclusion Officer (FIO) is responsible for promoting growth of clients and the portfolio in the group methodology through mobilization of new potential customers to grow the group lending portfolio and provide financial literacy trainings to the group customers as part of a preparation process as the clients take up FINCA credit group loans products.

Responsibilities

  • Together with the Branch Manager, drawing up monthly plans in the identified catchment locations where sales and marketing activities such as community sales drives, focus group discussions, marketing drives and door to door have been conducted.

  • Together with the Branch Manager, drawing up monthly 3 pack training session for each of the identified groups of potential customers for the group lending product to achieve the monthly required targets.

  • Financial literacy training of Groups identified.

  • Training clients about the FINCA Uganda Self-Managed Group Product methodology.

  • Guiding group in selection of their leaders and group governance principles.

  • Emphasizing the group formation, cohesion/solidarity and record keeping during the trainings.

  • Evaluating of the readiness of the group members to take up FINCA financial services.

  • Implementing the schedule of action work plans agreed at the beginning of each month and providing weekly feedback to the Branch Manager with a dotted line to the Product Associate.

Requirements

  • Diploma in Business, Marketing, Education or any other related field.

  • Fluency in both English and local language in area of operation above.

  • Excellent Sales and Marketing Skills

  • Good interpersonal skills

  • Excellent at Customer Service.

  • Good Problem-Solving skills

  • Accuracy

  • Good at time Management

  • Good communication skills

How to Apply

All candidates who so wish to take up this role in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates. Fresh graduates are encouraged to apply

Email Address: ug_jobs@fincaug.org