Relationship Officer - Employee Banking
Finance Trust Bank
Category
Finance
About Finance Trust Bank
Finance Trust Bank(FTB), a Tier 1 Financial Institution was granted an operating license on 11th November 2013 taking over the business of Uganda Finance Trust Limited (MDI). Finance Trust Bank was first registered as an NGO in 1984 as “Uganda Women’s Finance and Credit Trust Limited” which later changed its name to “Uganda Women’s Finance Trust Limited” in 1997. On 12th October 2005, Uganda Women’s Finance Trust Limited Limited was licensed as a Microfinance Deposit-taking Institution.
With its headquarters at TWED Plaza Lumumba Avenue, Finance Trust bank operates a network of 35 Branches, including one at Kalangala Islands. 70% of the bank’s branches are located in rural areas.
The bank currently serves over 500,000 savers and over 29,000 borrowers.
The Bank offers a broad range of financial solutions, including loans, deposit accounts, money transfer services, utility bills collection, and insurance services to small and medium-income people companies, SMEs, institutions, and net-worth individuals. Finance Trust Bank is also active in trade and finance and treasury services.
With its headquarters at TWED Plaza Lumumba Avenue, Finance Trust bank operates a network of 35 Branches, including one at Kalangala Islands. 70% of the bank’s branches are located in rural areas.
The bank currently serves over 500,000 savers and over 29,000 borrowers.
The Bank offers a broad range of financial solutions, including loans, deposit accounts, money transfer services, utility bills collection, and insurance services to small and medium-income people companies, SMEs, institutions, and net-worth individuals. Finance Trust Bank is also active in trade and finance and treasury services.
Job Description
Finance Trust Bank was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 400,000 depositors and over 37,000 borrowers, through a network of 34 branches country wide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
In order to meet the needs of its growing customer base, the company is seeking to recruit dynamic, self-motivated, result oriented professionals to fill the following position.
This position reports directly to the Branch Business Supervisor and will be based at a Branch of the Bank.
In order to meet the needs of its growing customer base, the company is seeking to recruit dynamic, self-motivated, result oriented professionals to fill the following position.
This position reports directly to the Branch Business Supervisor and will be based at a Branch of the Bank.
Responsibilities
- To implement credit policies and procedures in line with the operating manuals and the strategic plan.
- Initiate credit applications for new and existing customers by completing the documentation (including financial analysis) and submitting to credit for approval in line with credit policies and procedures.
- Present loan proposals to Branch credit committees for decision making and giving feedback to applicants in line with the lending policy and procedures of the bank. Monitor and evaluate performance of loans in line with disbursement terms and conditions
- Liaise with credit to initiate recovery actions for loans in default and written off loans in line with the credit policy guidelines and procedures
- Grow deposit level of customers in the assigned portfolio as a way of growing share wallet.
- Mobilize and sensitize customers about bank products in line with the branch work plan
- Drive the selling of bank products in order to grow assets and liabilities and revenues in accordance with established targets
- Carry out effective relationship management through regular visits, timely feedback to customers and continuous anticipation of their needs with the aim to exceed their expectations.
- Grow number of loans as per assigned target.
- Grow loan Volume of any amount as per policy guidelines Portfolio Management of any amount as per policy guidelines
- Portfolio quality Management within acceptable bank Limits.
- Grow bancassurance products as per assigned target. Grow the deposits of the salaried/Pay roll accounts & the individual accounts.
- Deposit Portfolio management of Employee banking Portfolio as allocated.
Requirements
- A Honours degree in business administration, commerce, economics or any other related field from a recognized university.
- Post-graduate qualifications / Professional Course in relevant discipline would be an added advantage.
- Minimum of one-year experience with an established financial institution and demonstrable track record in the field of sales and relationship management.
- Sound Understanding of Laws and regulations relating to lending in Financial Institutions.
- Good verbal and written communication skills
- Advanced, computer literacy, numerical skills and statistical skills.
- Team player, ability to work under pressure and in position to exercise excellent judgment
- Good Sales and Marketing skills.
- Good knowledge of MS Office applications.
- Good teamwork skills.
- Good Interpersonal Skills
- Customer centric
- Excellent communication and presentation skills
- High level of Integrity, confidentiality and self-initiative
- Positivity and flexibility towards change
- Willingness to work in the field at least 60% of the time.
- Willingness to work outside the Central Business District of Kampala
- Motorcycle riding skill is an added advantage.
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