Relationship Manager - Corporate

Tropical Bank

Job Type

On-site

About Tropical Bank

Tropical Bank Limited (TBL) is a commercial Bank in Uganda, established in 1973 as the Arab Libyan Bank for Foreign Trade & Development. The bank is licensed by the Bank of Uganda (BOU), which serves as the country's central bank. Tropical Bank Limited – Kampala is a proud member of the Libyan Foreign Bank (LFB) network, which comprises approximately 50 subsidiaries and participations in 23 countries across three continents. Established in 1972, the LFB is wholly owned by the Central Bank of Libya, serving as Libya’s first offshore banking institution licensed to operate internationally. This extensive network enables Tropical Bank Limited to benefit from strategic collaboration, knowledge sharing, and joint initiatives with its sister institutions under the LFB umbrella—enhancing its ability to deliver comprehensive banking solutions tailored to both regional and international client needs.

Job Description

Drive the growth of corporate business by recruiting new customers, retaining existing relationships, and continuously reviewing client wallets to optimize the Bank’s revenue through cross-selling appropriate product bundles

DEPARTMENT: Business

REPORTS TO: Manager Corporate

Responsibilities

Aggressively recruit new-to-bank Corporate Relationships while effectively managing existing ones to support the segment in achieving growth and profitability targets.
Take a consultative approach to understanding clients’ objectives, effectively identify their financial needs, implement appropriate financial solutions, and undertake ongoing reviews and assessments to ensure exceptional customer relationships.
Prepare credit applications and participate in the underwriting in preparation for the Head office credit committee approvals.
Ensure that all loans are documented completely and that any documentation or loan policy exceptions are addressed and resolved.
Monitor the exposures of the corporate portfolio to ensure that actual performance is consistent with approved limits and loan covenants as informed by the credit approval.
Manage corporate customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all existing and prospect customers.
Spot early warning signals so as to maintain a high-quality portfolio within the agreed-upon NPL ratio.
Monitor and analyze the performance of client accounts, tracking key metrics such as revenue, deposit, profitability, and client satisfaction.
Expand the corporate client portfolio by cross-selling additional banking products and services, including trade finance, Insurance, Forex, digital suite, and Islamic banking offerings.
Ensure that all client interactions and transactions comply with regulatory requirements, internal policies, and industry standards.
Cultivate good rapport with corporate clients to ensure that the bank becomes the choice for their investment and banking.
Drive the Bank’s digital agenda among the branch corporate clients.
Comply with AML/CFT/CPF policies and procedures, non -compliance of which shall be addressed as per the bank disciplinary processes.
Any other duty as shall be assigned to you from time to time

Requirements

Bachelor’s degree in Finance, Commerce, Business Administration, Economics, Statistics, Management, or any relevant field.
Possession of a certified banking qualification or master's degree in a relevant field would be an added advantage.
5 years of banking experience with 3 years of managing corporate relationships
Proven sales experience in a client relationship role in corporate banking.
Experience in utilising computer technology.
Relevant knowledge of credit process and documentation.
Understanding of Bank products and services.
Relevant knowledge of the banking sector in Uganda
Experience in dealing with difficult problems involving multiple facets.
Sales Acumen
Ability to demonstrate a positive image and uphold Bank values.
Strong Analytical Skills
Stakeholder and Relationship Management skills
Effective oral and written communication skills.
Effective negotiation and execution skills.
High ethical standards and integrity.
Client-focused and results-oriented mindset.
Ability to work in a fast-paced and dynamic environment.
excellent problem-solving and advisory skills.
Proficiency in English Language and any other local language, preferably Luganda to communicate with the clients

How to Apply

If you meet the above requirements, please submit your application online by sending a cover letter, a detailed CV, and copies of relevant academic and professional certificates to the following email address: recruitment@trobank.com

Application Deadline: 19^th February, 2026

NOTE: Tropical Bank Ltd is an equal opportunity employer. All applicants wil be considered for employment without attention to race, color, religion, sex, national origin or disability status Recruitment is strictly based on ment Offering, soliciting, or accepting any form of undue advantage during the recruitment process will result in automatic disqualification.

In accordance with the Uganda Data Protection and Privacy Act, 2019, Tropical Bank Ltd is committed to protecting the privacy and confidentiality of personal data collected during the recruitment process. By submitting your application, you consent to the collection, use, and processing of your personal information solely for recruitment and employment purposes, and in compliance with applicable date protection laws. Your information will not be shared with unauthorized third parties and will be retained only as long as necessary for the stated purposes.

Only shortlisted candidates will be contacted.

Please submit your application materials to the following email address:

recruitment@trobank.com