People, Culture Services and Payroll Specialist

As a P&C Services & Payroll Specialist, you will report directly to the Country Lead. People & Culture Services. The role exists to ensure efficient and accurate delivery of end-to-end payroll services while driving HR analytics, workforce planning, and compliance initiatives. This position will manage payroll operations, maintain data integrity, and provide timely reporting to support organizational decision-making. Additionally, the role will lead the workforce planning and budgeting process, and coordinate HR functions to enhance operational efficiency and employee experience.

• Execute end-to-end payroll processes and maintain accurate records for salaries and benefits. Validate payroll inputs and reconcile net pay monthly to ensure error-free processing. Partner with HR to manage employee remuneration, organizational changes, and maintain a robust document control system for payroll activities.

• Provide analytical support for HR functions by collecting, analyzing, and interpreting HR data to inform decision-making and drive strategic initiatives. Maintain and update the HR information system (HRIS) with employee records, time-off requests, and employment changes. Collaborate with stakeholders to implement HR tools, train HR business functions in their use, and ensure a smooth transition from existing systems.

• Support workforce planning and budgeting by providing data for headcount planning, resource allocation, and forecasting for accruals and rolling estimates.

• Ensure compliance with relevant labor laws, tax regulations, and organizational policies. Coordinate HR audits and ensure data accuracy for compliance.

• Coordinate various HR functions and services to ensure efficient and effective HR operations, including employee onboarding, benefits administration, and employee relations.

• Bachelor’s degree in Human Resource Management, Industrial & Organizational Psychology and/or any other business-related Field. A postgraduate qualification in HRM is an added advantage

• 3-4 years’ experience in payroll management and/or HR Services Management,  Knowledge of payroll processes, employee benefits, and HR compliance is essential

• Proficient in verbal and written communication for managing payroll and HR inquiries

• Strong problem-solving skills to resolve payroll and HR discrepancies efficiently

• High numerical ability to verify data and ensure accurate deductions.

• Exceptional organizational and time-management skills to coordinate multiple HR functions

• Team collaboration skills to work effectively across HR, payroll and other organizational stakeholders

• HR Systems Proficiency: Utilize HR information systems and payroll software effectively.