Information Technology Officer (Systems Analyst)

Uganda Wildlife Authority (UWA) is seeking an Information Technology Officer (Systems Analyst) to analyze, design, implement, maintain, and optimize information systems that support UWA’s operations. The Systems Analyst ensures that UWA’s digital platforms are efficient, secure, integrated, and aligned with organizational needs and national ICT standards.

• Gather and document user requirements from departments and protected areas.

• Conduct feasibility studies (technical, financial, operational) for proposed systems.

• Develop system specifications, workflows, data models, and architecture designs.

• Recommend improvements to existing systems to enhance efficiency and performance.

• Recommend technical solutions to improve workflows and automate manual processes across UWA operations.

• Participate in development, customization, and deployment of enterprise applications.

• Integrate UWA systems such as wildlife monitoring platforms, ticketing solutions, HRMIS, and financial systems.

• Coordinate with developers, vendors, and stakeholders to ensure system functionality meets UWA requirements.

• Support data analytics initiatives to improve decision-making in conservation and operations.

• Participate in planning and implementing ICT projects in line with UWA’s strategic plans.

• Prepare project budgets, timelines, and progress reports.

• Evaluate vendor proposals and participate in procurement processes for information systems.

• Ensure all systems comply with national ICT policies, cybersecurity standards, and UWA’s operational guidelines.

• Support the development and enforcement of ICT policies, SOPs, and best practices.

• Honors Bachelor’s degree in Information Systems, Computer Science, Software Engineering, or related field from a recognized University.

• Certifications such as ITIL, COBIT, CEH, or database administration credentials.

• At least 2 years of experience in systems analysis, development, or administration in a reputable organization.

• Experience with enterprise systems, databases (SQL/Oracle), APIs, and system integration.

• Strong analytical and problem-solving skills.

• Proficiency in systems modelling and documentation tools.

• Good understanding of database management, networking, and cybersecurity.

• Excellent communication and user-support skills.

• Ability to work under minimum supervision and within diverse teams.

• High integrity, professionalism, and adherence to UWA’s conservation values.

• System uptime and reliability.

• User satisfaction levels.

• Timely delivery of ICT projects.

• Compliance with ICT security and policy requirements.

• Accuracy of system documentation and reporting.