Logistics Assistant

To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

• Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries

• Support timely ordering and delivery of commodities and supplies to authorised partners and destinations

• Support management of logistics vendors’ contracting activities including performance monitoring and measurement

• Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set

• Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards

• Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary

• Assist in management of commodity accounting data quality and integrity

• Support operational pipeline analyses, assessments and operational planning for all delivery modalities

• Process documentation for execution of logistics operations (e.g., customs clearance, invoice verification), take appropriate actions to resolve operational issues, escalating various issues to the supervisor

• Collect and compile data, produce and/or contribute to reports (e.g., CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support of informed decision-making

• Liaise with internal and a limited number of external stakeholders to support efficient logistics operations management

• Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines

• Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock

• Experience analysing data (on commodities, funds, etc.) and drafting reports

• Experience in measuring service providers’ performance against set KPIs

• Experience in assisting the preparation of contract documentation

• Experience in providing technical business support in corporate systems

• Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

• General Service (Headquarters): Fluency (level C) in English language.

• Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

• General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different