Gateway Operation Agent

DHL Uganda is seeking a Gateway Operation Agent to provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments, in line with business strategy and objectives, corporate guidelines and policies.

• Provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments in line with business strategy and objectives, corporate guidelines and policies.

• Under direct supervision provide day-to-day operational support for pick-up and delivery personnel and services.

• Undertake routine tasks and activities to ensure all material is picked up and delivered from/to all area accounts in accordance with corporate guidelines, customer expectations, and government regulations.

• Under direct supervision provide support for efficient and safe handling and transportation of all customer materials.

• Follow and achieve compliance for import/export regulations, duties, and tariffs.

• Perform recurring tasks for on-time gathering and delivering of goods from warehouse or small-sized port to large port.

• Support and interact primarily with colleagues of own team.

• Communicate information that requires little explanation or interpretation.

• Address task-related issues appropriately to maintain work relationships.

• Minimum of bachelor’s degree in, procurement and logistics management, supply chain management, Warehouse or Estate management related courses.

• Being a holder of a professional certificate in airport operation is an added advantage.

• Minimum of 2 years’ related experience in similar role, in a related environment.

• Cargo Consolidation, Customs, Trade Compliance, Customs Regulations, Customs Declaration, Import Export, CRM, Classification, Bill of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback