Business Technology Applications Administrator

DFCU

About DFCU

For over 60 years, we have been delivering innovative and trusted banking solutions, empowering individuals and businesses with financial services tailored to their needs. A subsidiary of dfcu Limited, dfcu Bank is a leading banking and financial services company domiciled in Uganda. It came into existence in May 2000 following dfcu’s acquisition of Gold Trust Bank to extend universal banking services alongside the pre-existing equity finance; long-term development finance; leasing and working capital finance. dfcu Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Subsequent restructuring saw the International Finance Corporation (IFC) and the German Development Corporation (DEG) invest resulting in an equal stake of 25% for the shareholders. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then-existing financial commercial lending institutions. dfcu Limited was incorporated under the Laws of Uganda on the 14th of May 1964, as a Private Limited Liability Company. In 1999, dfcu acquired Uganda Leasing Company which became dfcu Leasing, to provide direct asset-based finance. On 18th March 2004, dfcu Limited went public subsequently being listed on the Uganda Securities Exchange on the 14th of October 2004.

Job Description

Reporting to the Alternate Channels Specialist, the role holder will be responsible for supporting, maintaining and automating systems administration tasks and author policies and procedures that support maximum uptime operation of all system applications and among others ensure proper Disaster Recovery, planning, research and development. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the system environment.

Responsibilities

Applications support and Implementations.
Ensure Business Applications High Availability and Continuity/DR setup.
Ensure effective technical BAU support for core Business applications.
Provide requisite technical advisory & support for deployment and management of the corporate business systems.
Ensure security of business data within systems.
Ensure strict change control measures in any customizations.
Solving complex analytical Business Application challenges.
Provide expert application support to core Business applications.
Enforce efficient and secured operation of all Business applications.
Participate in delivery of core applications training.

Requirements

Minimum of a Bachelor’s Degree in Computer Science, IT, Engineering or another numerical biased field from a reputable university or college.
Certifications in CCNA, ITIL, MCSA, MCSE would be an added advantage.
At least 2 -3 years working experience preferably with a financial institution in database administration.
Knowledge in Microsoft Server Operating Systems, server 2003, 2008, 2012, 2016, Sun Solaris and IBM.
Knowledge in virtualization and cloud computing, VMWare, Hyper V and MS Azure.
Knowledge in storage infrastructure, NetApp, Storage clustering and replication.
Knowledge in various Applications, Core banking, E-banking, ATM switch and System Center.
Knowledge of MSSQL, DB2, Oracle 9i and database management Systems is a must and experience working with open source UNIX.
Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
Significant experience in supporting databases (preferably Oracle, postgresssql and/or Microsoft SQL).
Application development skills.
Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks maintain a positive attitude under stress conditions.
Disposition to share knowledge fully and willingly with other employees in the interest of the organization.
Advanced hands-on systems Computing skills.
Analytical Thinking & Complex Problem solving.
Planning and Organization.
Achievement Orientation – Set and meet aggressive commitments for self and others.
Strategic Perspective – Establish priorities, challenging goals and measurements consistent with these goals and organizational vision.
Critical Judgement and Decision-Making – Define issues and focus on achieving workable solutions to obstacles.
Good Communicator – Presents ideas effectively, clearly and concisely both orally and in writing.
Inspire Commitment –Actions and behaviours are consistent with words.
Self-Development – Pursues positive change in self and organization. Drives own personal development plan.