2 Billing Officers

This position involves identifying, vetting, verifying and taking all insurance/cash clients through the relevant checks at the point of giving service ensuring a seamless and positive patient experience.

• Ensure patients are covered for services being offered through checking finger prints, card validity and card ownership.

• Ensures patients are treated within their limits of cover.

• Ensures we do not treat expired/ineligible members.

• Seek authorization for procedures, admission, ambulance pickups/drops before the service is provided or given to the patient.

• Have documented authorizations from all insurance partners through emails or hand written letters.

• Attach approvals on claims before submission to the Claims office in Accounts.

• All claims are to be billed using the different billing systems i.e. Hospital billing system, Smart, CMS, Sancare etc.

• For all claims billed off system a reimbursement should be sent and the authorizing person indicated.

• Minimum of Diploma in Clinical Medicine, Nursing from a recognized institution or Bachelor's Degree in Business Administration or related courses from a recognized institution.

• Minimum of 1 year's experience as an Insurance Billing Officer or in a similar role, preferably in a medical facility.

• Written and oral communication skills.

• Proficiency in MS Office.

• Good interpersonal skills.

• Good customer care skills.

• Ability to work under pressure.