Head of Risk and Compliance

eTranzact Platform Ltd, a leading African financial technology company, is seeking a visionary and results-driven Head of Risk & Compliance to lead and grow its Uganda operations. This pivotal leadership role will be responsible for in ensuring the eTranzact’s operations align with the regulatory landscape of broader Pan-African mission to drive financial inclusion, innovation, and digital transformation of Uganda and beyond.
The Head of Risk & Compliance Officer will report directly to the General Manager and serve as the face of upholding compliance with local and international financial regulations, mitigating legal risks, and promoting a culture of integrity in Uganda. This role requires a Head of Risk & Compliance leader with a deep understanding of advancing financial inclusion in Uganda’s growing fintech ecosystem thus a key contributor to eTranzact’s mission to deliver secure, efficient, and accessible payment solutions across electronic channels.

Why Join eTranzact?
eTranzact Platform Ltd is a trailblazer in Africa’s digital payments ecosystem, dedicated to transforming financial access through innovation. As the Head of Risk & Compliance Officer, you will play a pivotal role in ensuring adherence to local and international financial regulations, mitigating legal risks, and fostering a culture of integrity. Your work will directly contribute to advancing financial inclusion within Uganda’s growing fintech sector.

This is more than a job – it’s an opportunity to drive meaningful impact, shape an evolving industry, and lead a high-potential business during a transformative moment.

• Regularly review operational procedures and advise on compliance with industry standards, suggesting necessary adjustments to align with regulatory requirements.

• Assist in setting up KYC and onboarding procedures for merchants, ensuring compliance with local and international regulations.

• Collaborate with clients to assess their business models and design tailored payment solutions to optimize cash flow management and enhance transaction processes.

• Engage with clients to understand their challenges related to payment processing and provide actionable advice on optimizing payment solutions for improved business operations.

• Guide clients on choosing the most effective payment solutions based on their business needs, ensuring that they align with regulatory standards and internal goals.

• Conduct continual compliance risk assessments of company practices, and develop internal policies and procedures, compliance training, and protocols.

• Ensure compliance with best practices.

• Participate in Business Process Re-engineering exercises to ensure controls therein.

• Review SLA manuals to ensure applicable regulatory laws are incorporated.

• Perform any other duties as required by the Head, Tech/Risk/Compliance, Managing Director, or the Board.

• Bachelor’s Degree in Law.

• LLM (an advantage).

• Minimum of 5 years of working experience, with at least 3 years’ compliance experience, preferably within the financial services environment; experience in the insurance industry is preferable.

• Knowledge of FINTECH/I.T. (advantage).

• High level of determination and tenacity.

• Good understanding of compliance activities in financial services.

• Experience in developing and managing compliance monitoring programmes.

• Articulate, effective communication skills, with the ability to communicate internally and externally (lawyers, regulators, auditors) at all levels.

• Adherence to regulatory standards and compliance requirements for the financial and payments industry, particularly in relation to KYC, AML, and PSD2 regulations.

• Ability to analyse complex systems and propose effective solutions to improve efficiency and mitigate risks.

• Strong verbal and written communication skills to effectively interact with clients and internal teams, with a proven ability to present complex payment solutions clearly and compellingly.