Business Analyst

The Business Analyst will support UEDCL’s strategic and operational objectives by analyzing business processes, modeling data, visualizing insights, and identifying improvement opportunities. The role bridges the gap between business needs and technical solutions, ensuring that requirements are accurately captured, modeled, and implemented to enhance efficiency, productivity, and profitability.

Reports to: Relevant section supervisor
Department: Strategy, Compliance and Regulation
Duty Station: UEDCL TOWER Nakasero road

• Facilitate data-driven decision-making by providing actionable insights, models, and visualizations.

• Improve operational efficiency through process optimization and technology integration.

• Enhance stakeholder satisfaction by aligning business processes with organizational goals.

• Contribute to UEDCL’s performance and growth by identifying, modeling, and mitigating operational challenges.

• Assess existing business processes, systems, and workflows to identify inefficiencies.

• Document, map, and model processes to recommend improvements.

• Engage stakeholders to identify and define business requirements.

• Translate business needs into technical specifications and models for implementation.

• Apply statistical and analytical techniques to identify trends, patterns, and opportunities.

• Build predictive and descriptive models to support strategic planning.

• Generate interactive dashboards and visualizations (e.g., Power BI, Tableau) to aid decision making.

• Propose, model, and develop solutions to address business challenges.

• Collaborate with IT and other departments to implement and test solutions.

• Act as a liaison between business units, IT teams, and external vendors.

• Facilitate workshops, meetings, and presentations to communicate findings, models, and solutions.

• Identify potential risks in business processes and data models and recommend mitigation strategies.

• Monitor and evaluate the effectiveness of implemented solutions.

• Detailed process maps, business requirements documents, and technical specifications.

• Analytical models, reports, and interactive dashboards to inform decision-making.

• Successfully implemented solutions that address key business challenges.

• Improved efficiency and effectiveness of business processes.

• Strong collaboration and communication across departments.

• Bachelor’s degree in information systems, Statistics, Data Science, Engineering, or Information Technology (or a related field).

• Minimum of 4 years of experience in business analysis, data analytics, process improvement, or related roles.

• Proven track record of analyzing, modeling, and optimizing business processes.

• Experience in the energy or utilities sector is an added advantage.

• Strong analytical, statistical, and problem-solving skills.

• Proficiency in SQL and Python or R (certification required).

• Knowledge and certification in statistics, data modeling, and visualization tools (e.g., Excel, Power BI, Tableau).

• Knowledge of business process modeling tools (e.g., BPMN, Visio).

• Excellent communication, presentation, and stakeholder management skills.

• Ability to manage multiple priorities and work in a fast-paced environment.

• Familiarity with project management methodologies and tools.