Administration and Resources Officer

Support the administration team in providing strong, efficient and effective project management, vendor and facility management, to ensure that the department delivers on the overall Bank strategy and Plans.

• Ensure performance management of vendors through organizing performance evaluation meetings and following up on execution according to SLAs.
• Maintain up-to-date contracts register ensuring all contracts documents are in place and that contracts are renewed on time as per internal procedures.
• Monitor contract breaches and report any deviations contrary to the terms in the contract.
• Coordinate safety programs across the branch network by ensuring compliance with internal safety guidelines and relevant government laws.
• Conduct drills, such as fire drills, to ensure equipment is properly functioning and staff are aware of what to do in an emergency.
• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
• Develop an insightful analytical tool used by strategy owners to inform resource requests, execution decisions, strategy choices and potential tradeoff needs.
• Prepare monthly reports for the attention of the Procurement and Administration Manager.
• Monitoring and ensuring that all insurance policies undertaken by the bank are up to date and that all claims are administered while liaising with HR to effect staff claims.
• Updating the fidelity guarantee policy to reflect changes due to staff turnover.
• Communicating with Insurance brokers to obtain information necessary for processing claims.
• Monitor the activities under administration using existing trackers and report any SLA violations to ensure adherence to SLA guidelines.
• Plan and coordinate the unit’s staff meetings.
• Liaise with all internal departments to proactively generate customer needs and requirements.
• Review the unit’s risk profile and advise the Procurement and Administration manager of emerging risks.
• Consolidate bank stationery needs and ensure supply within agreed SLAs.Perform any other duties as may be assigned.

• A Bachelor’s Degree in Business Administration, Management, Finance and Accounting, or any related area.
• At least 3 years’ experience in a similar role.
• Leadership and motivational ability
• Budgeting and budgetary control
• Negotiation skills
• Supervisory and appraisal skills
• Team work creativity and passion for business development
• Proactive and decisive